Chatbots · Concept
Website Support & Lead Chatbot
A concept website chatbot trained on a company’s services that answers questions and captures qualified leads.
This is an internal or conceptual project created to demonstrate our approach. Details and outcomes are illustrative and are not presented as verified client results.
Project
Website Support & Lead Chatbot
Industry
B2B Services (concept)
Services
AI Chatbots, CRM Automation, Website Development
The Challenge
This concept looks at how to help website visitors get answers instantly and convert more of them into conversations.
Workflow Before
- Visitors search pages for answers
- Many leave without contacting
- Team answers the same questions repeatedly
Workflow After
- Instant answers on any page
- Guided next-step recommendations
- Qualified leads captured with context
- Smooth handoff to a person
The Solution
A branded chatbot answers service questions, guides visitors to the right next step, collects lead details, and hands off to a human when needed.
Features
Service guidanceLead captureConsultation bookingHuman handoff
Integrations
CRMCalendarKnowledge base
Technology
Next.jsAI SDKPostgres
What This Concept Demonstrates
- Shows 24/7 first response with context-rich lead capture
- Demonstrates a clear path from chat to human help